Shipping policy

Welcome to Website ! We are committed to ensuring that your shopping experience is seamless and enjoyable. Below, you’ll find all the details about our shipping process.

1. Domestic Shipping (Within New Zealand)
We are pleased to offer shipping to all regions across New Zealand, including rural addresses.

Standard Shipping:

Delivery Time: 3–5 business days.
Cost: Flat rate of $[XX] or free for orders over $[XX].
Express Shipping:

Delivery Time: 1–2 business days.
Cost: $[XX].
Note: Delivery times are estimates and may vary during holidays or peak periods.

Delivery Time: 7–15 business days, depending on the destination.
Cost: Calculated at checkout based on location and package weight.
Customs & Duties: International orders may be subject to additional customs duties or taxes, which are the responsibility of the recipient. Please check with your local customs office for more information.

3. Order Processing Time
All orders are processed and dispatched within 1–2 business days. On Fridays or during weekends/public holidays will be processed the next business day.

4. Tracking Your Order
Once your order has been dispatched, you will receive an email with tracking details. You can track your package through our courier partner’s website.

5. Damaged or Lost Packages
We take great care to ensure your items arrive safely. However, if your package is damaged or lost during transit, please contact us within 7 days of delivery at [email address]. We will work with our courier partners to resolve the issue promptly.

Select “Click & Collect” at checkout.
Your order will be ready for pick-up within 1–2 business days.
7. Changes to Shipping Details
If you need to update your shipping address or make changes to your order, please contact us at [email address] or [phone number] within 24 hours of placing your order.

8. Contact Us
If you have any questions about our shipping policy, feel free to reach out to us at [email address] or [phone number].

Thank you for choosing [Your Website Name]! We look forward to beautifying your home with our décor products.